• WILL I GET A NOTIFICATION FOR MY ORDER?

  • WHAT SHOULD I DO IF I RECEIVED THE WRONG ITEM?

  • WHAT SHOULD I DO IF I RECEIVED A DAMAGED ITEM?

  • WHAT OPTIONS DO I HAVE TO PAY?

  • I THINK I MAY HAVE BEEN CHARGED INCORRECTLY.

  • DO YOU HAVE ANY DISCOUNTS OR SPECIAL OFFERS?

  • WHERE IS MY ORDER?

  • WHEN WILL MY ORDER SHIP?

  • WHY DID MY ORDER SHIP LATE?

  • WHY DOES MY TRACKING INFORMATION SHOW “NOT FOUND”?

  • WHY DOES MY TRACKING SHOW "PACKAGE WAITING TO BE SCANNED"?

  • I NEED MY ORDER BY A CERTAIN DATE, CAN I GET PRIORITY SHIPPING?

  • I PROVIDED AN INCORRECT OR INCOMPLETE ADDRESS AT CHECKOUT, CAN I MODIFY IT?

  • WHY HAS AN ITEM BEEN OUT OF STOCK FOR SO LONG?

  • HOW LONG WILL AN ITEM BE OUT OF STOCK?

  • DO YOU OFFER ITEMS FOR BACKORDER / PREORDER IF THEY ARE OUT OF STOCK?

  • DO YOU OFFER REFUNDS?

  • WILL YOU REFUND ME IF I CHANGE MY MIND AFTER PURCHASING?

  • WILL YOU REFUND ME IF I AM NOT HAPPY WITH THE PRODUCT AFTER RECEIVING IT?

  • HOW LONG DO I HAVE TO CLAIM A REFUND?

  • HOW ARE REFUNDS PROCESSED?

  • CAN I SEND MY PRODUCT BACK TO YOU FOR A REFUND?

  • CAN I EXCHANGE ONE PRODUCT FOR ANOTHER ONE AFTER PURCHASING?